Journal: News & Comment

Wednesday, September 11, 2002
# 1:25:00 PM:

Light items for a heavy day

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Those astronauts are pretty tough guys, even when they're 72.

There are some ways I would choose not to cook a chicken.

You may think you've had some bad customer service experiences, but when you're really determined to have things set right, a big company can go on longer than you can imagine in making things worse for you.


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